Customer service

Oxford Heatingnand Air came to my home to inspect/ fix my heating issue. Heater not working, blowing air.

I was apprehensive and concern having them service my heater after reading all the negative reviews and bad Better Business Bureau rating of C-. Unfortunately I had American Home Shield for my home insurance warranty and this heating company is the only one on thier list. I requested another heating company to service my heater but was not successful( I was a captured consumer).

I was surprised and pleased that Brian (heater technician) was very professional, knowledgeable, helpful, and very respectful. I am very pleased with the service provided.

I would love Brian to service my heater again and highly recommend him. Ask for Brian next time if Oxford Heating and Air is chosen by your insurance company.

Reason of review: Good customer service.

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