Customer service

Oxford Heatingnand Air came to my home to inspect/ fix my heating issue.Heater not working, blowing air.

I was apprehensive and concern having them service my heater after reading all the negative reviews and bad Better Business Bureau rating of C-. Unfortunately I had American Home Shield for my home insurance warranty and this heating company is the only one on thier list. I requested another heating company to service my heater but was not successful( I was a captured consumer).

I was surprised and pleased that Brian (heater technician) was very professional, knowledgeable, helpful, and very respectful. I am very pleased with the service provided.

I would love Brian to service my heater again and highly recommend him.Ask for Brian next time if Oxford Heating and Air is chosen by your insurance company.

Reason of review: Good customer service.

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