45 Old Hickory Ln, Oxford, GA 30054, USA
Not resolved
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
0 comments

This company is listed as a vendor with American Home Shield home warranty company. Technician Jared came and broke a part on my A/C causing all of the remaining coolant to leak out and evaporate.

Instead of having integrity and owning the mistake, he instead reported to the warranty company that my unit had a pre-existing problem and falsely accused my son by saying that my son told him that “we have had to continuously add Freon to the system and we are just tired of doing this all the time”. He left no paperwork and left my home in a hurry. As you know, when the warranty company receives a “pre-existing” report from a techician, then the warranty will not fix the issue.

I had to come out of pocket to pay for repairs of over $700 because by this time I had no air for seven days in 90 degree weather. The pictures show the valve bent in one compared to how it should be straight (like when putting air in a tire).

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like